Our Mission and Spirit
To truly know where we are going, we must first understand what we do and who we are as an organization. Our mission outlines our purpose while our core principles define the spirit of our organizational culture.
SEPTA moves the Southeastern Pennsylvania region forward by providing safe, reliable, and accessible mobility choices for everyone.
We support equity and enhance quality of life by connecting people with opportunity, catalyzing the economy, and sustaining our environment.
Our SEPTA Spirit
No matter which role our employees play in keeping the region moving forward, six values guide everything we do. We take pride in providing an essential service for millions across the Southeastern Pennsylvania region. We show up to work every day to keep the region moving by living out these qualities. They represent both who we are and who we aspire to be as an organization.
We call this our SEPTA Spirit
Put Safety First
In every decision we make, safety is paramount. We are an industry leader in safety initiatives for both our employees and our riders because we are disciplined in our thoughts and our actions.
We grow, encourage, respect, and rely on diverse perspectives so we can better meet the needs of our community.
We listen to understand, not just to respond. We engage in open and honest conversations with each other, our riders, our communities, and our partners, and work together to deliver equitable, rider-focused solutions.
We meet challenges head-on and empower each other to create innovative and sustainable solutions. We are accountable for the outcome, even when something is beyond our control. We learn from each other and embrace new ways of doing things.
Focus on Results
We work purposefully in pursuit of our vision and continually track our performance to make the most effective, efficient, and sustainable use of the resources we have available.
We strive to make things better today than they were yesterday in search of greatness. We reflect on our missteps, learn and adjust, and move forward because we are proud of the work that we do.